Online course assistance
Online learning road blocks
Okay lets get real. We can tell you everything you need to know about snow but technology… oh my! We have tested our online course on the least tech savy old school ski bums we could find and wrote down a list of anticipated road blocks you may hit.
Setting up your account
When you register for a course you will be email a link to set up your online account.
The link will take you to the page below. Fill out your information and click submit.
Wait until a green message appears below the button saying thank you for submitting this form.
Then click the login button to start your course.
Can't progress to the next lesson
Having issues moving on to the next lesson? Read below 🙂
You must click the green complete button before it will allow you to move on to the next lesson. This includes after completing a quiz or series of topics. Try to go back to the last lesson if the green complete button is not highlighted.
You need to watch the entire video in a lesson before it will highlight the green complete button and allow you to move on. Slide the toggle to the end if you don’t want to watch the whole video. Be sure you wait until the point that it is showing you recommendations for next videos to watch.
Page not found
Click on a link and it says page not found
If the links and photos are sending you to page not found when you click on them try to refresh the lesson page and / or the link page. If it persists reach out to us and we will get on it!
Happy online learning and please reach out to us if you have any other road blocks!